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FAQs

FAQs

Are there any trial meals?
Yes, trial meals are available. Feel free to order via our order form.

Where do you deliver to and what are your delivery timings?
We provide islandwide delivery service for Lunch (11.00 am to 1.30 pm) and Dinner (4.30 pm to 7.30 pm)

Can I request for specific delivery timing?

Unfortunately no, we are unable to take requests for deliveries at specific timings due to weather conditions, traffic conditions, delivery routes, delivery volumes and/or unforeseen circumstances.

What payment methods do you offer and how does payment work?

We accept credit/debit card payments, ApplePay, GooglePay, Paypal and PayNow. You will have to pay 30% deposit of the total amount stated upon checkout, and the remaining balance will be deducted from your PayPal or Credit/Debit Card two weeks before the Estimated Due Date.

When can I place my orders? Can I change my orders?

Kindly place your orders or inform us of your changes 2 days in advance between 8.30AM to 5.30PM at +65 9778 8738.

What are the meal plans like? Can I customize my meal package?
Yes, you can customize your meal plan. We offer various plans to accommodate your needs. You can also choose to deliver only on weekdays or full week. If you have any special requests/allergies, you can also inform us beforehand.

How do I activate my confinement meal package if I give birth earlier or later from my EDD?

Kindly inform us via WhatsApp 2 days in advance between 8.30AM to 5.30PM at +65 9778 8738. We will make the necessary amendments to your start date and also advise you on the end date. In the event of a meal being cancelled without prior notice, the meal will not be replaced or refunded.

When should I tell you about a change in the start of a meal or delivery?

Our cut-off times for the start of meals and delivery changes are strictly 2 days in advance and between 8.30AM to 5.30PM. This gives our team time to plan and deliver all meals.

I have paid a deposit for my confinement meals but my package has not been activated yet. Can I cancel and get my deposit back?

Deposits will be forfeited upon cancellation of any reason. Reservation deposits are strictly non-refundable and non-transferable. Once the order is cancelled, it is irreversible.

 

Terms and Conditions
  • Once payment has been made, there will be no refund should you decide to terminate the service.
  • A deposit of 30% has to be made upon order confirmation and payment must be paid up in full two weeks before the EDD. We reserve the right to terminate service if payment is not paid up in time.
  • For meal postponement (maximum 1 day a week), if you are intending to dine out, please notify us at least 2 working days in advance between 8.30AM to 5.30PM at +65 9778 8738. The meal will be pushed back to a later date.
  • Due to the seasonal nature of vegetable and product availability, we reserve the right to change the menu without notice.
  • Angel Confinement Meals Pte Ltd shall not bear any responsibility for food consumed after the stipulated timeline.
  • An administrative fee of $25.00 per amendment will be imposed by the Company for any amendments (excluding meal postponement) made by theCustomer after order has been confirmed.
  • Food is served in a microwave-friendly container.

Delivery Information:

  • Delivery to Residential only
  • Please ensure you are home to receive your delivery to avoid food wastage. No refund will be given for failed deliveries. For re-delivery, there will be a $15 fee.
  • For Condominium residents: Please be advised that in the event if we are unable to access your unit due to any building management restrictions and if you are uncontactable after three phone call attempts, we will continue with our delivery and your order will be forfeited.
  • Delivery hours: Lunch (11.00 am to 1.30 pm), Dinner (4.30 pm to 7.30 pm).
  • We deliver from Monday to Sundays and Public Holidays except Chinese New Year period. Please indicate if you wish to skip for weekends and Public Holidays.
  • Angel Confinement Meals Pte Ltd reserves a right to amend our product packaging without prior notice. All pictures are subject to illustration purposes.
Finding for Vegetarian Confinement Meal in Singapore? Your Search is end Here, Angel Confinement Meals offers Regular Trial Meal and Vegetarian Trial Meal to explore one of the best tasty vegetarian foods at your place. For more detail, order online or Call us at +65-9778 8738

© 2021 Angel Confinement Food Delivery. All Rights Reserved.

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